Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services related to retirement planning, active ageing programs, and senior wellness coaching in Estonia.

• Personal Details: When you register for our coaching services or programs, we collect your name, email address, phone number, date of birth, and location information to help personalize your retirement readiness experience.
• Account Information: We gather details about your retirement goals, wellness interests, and preferences for community engagement activities in Tartu, Pärnu, and other Estonian regions.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on each page, and navigation patterns to enhance user experience.
• Device Information: We collect technical data about your device, browser type, IP address, and operating system to ensure compatibility and security.
• Communication Records: We keep records of your communications with our coaching team, feedback about our programs, and any inquiries about our services.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our retirement coaching and senior wellness services across Estonia.

• Service Delivery: We use your personal information to provide retirement readiness coaching, create personalized active ageing programs, and connect you with community engagement opportunities.
• Communication: We contact you about your coaching progress, program updates, wellness tips, and new opportunities for senior engagement in your region.
• Personalization: We tailor our recommendations and program suggestions based on your retirement goals and wellness preferences.
• Analysis and Improvement: We analyze usage patterns to improve our website functionality, coaching methods, and program effectiveness.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations in Estonia.

Your Privacy Rights

You have important rights regarding your personal information. We respect your privacy and provide you with control over your data in accordance with applicable data protection laws.

• Right to Access: You can request a copy of the personal information we hold about you at any time.
• Right to Correct: You may ask us to correct any inaccurate or incomplete information in your account.
• Right to Delete: You can request deletion of your personal information, subject to certain legal and operational requirements.
• Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw that consent at any time.
• Right to Data Portability: You can request your information in a structured, portable format to transfer to another service provider.
• Right to Opt-Out: You may unsubscribe from marketing communications and choose not to receive program updates.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and collect usage information. Cookies are small text files stored on your device that help us remember your preferences and track how you interact with our retirement coaching and wellness content.

We use both essential cookies necessary for website functionality and analytics cookies to understand how visitors use our site. Essential cookies enable features like secure login and navigation. Analytics cookies help us identify which pages are most valuable for our users seeking retirement guidance and senior wellness information.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server infrastructure, and restricted access to sensitive information.

While we maintain robust security practices, no method of data transmission over the internet is completely secure. We encourage you to use strong passwords and contact us immediately if you believe your account has been compromised. We regularly review and update our security measures to protect against emerging threats and ensure your retirement coaching information remains confidential.

Data Retention

We retain your personal information only for as long as necessary to provide our retirement readiness coaching and senior wellness services, fulfill your requests, and comply with legal obligations. The retention period depends on the purpose of processing and the nature of the information.

For example, we keep coaching session records and progress information while you are an active participant in our programs. Account information is retained for as long as your account remains active. If you request deletion of your account, we will remove your personal information within thirty days, except where retention is required by law.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our retirement coaching and wellness programs, such as payment processors, email service providers, and analytics platforms.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information when required by law, court order, or government request, or when necessary to protect our rights, privacy, safety, or property.

Children's Privacy

Our retirement readiness coaching and senior wellness services are designed for adults aged 50 and above. We do not intentionally collect personal information from individuals under 18 years of age. If we become aware that a child has provided us with personal information, we will promptly delete such information from our systems.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your information.